"One man, one fault, one plane to the largest elevator company in Papua New Guinea in ten years."

One man boarded a plane to Papua New Guinea to fix a fault no one else could solve. Ten years later, that single act of technical courage has become the founding story of PNG's largest elevator company. This is what a decade looks like when you commit and stay.

It Started With a Problem No One Else Would Touch

In 2016, a critical and unusual fault developed on the lifts at Deloitte Tower in Port Moresby. No elevator company operating in Papua New Guinea at the time could resolve it. JD Group sent a team across. They fixed it.

That single act of technical commitment became the founding story of Orbitz Elevators PNG, the company that would later rebrand as JD Elevators PNG in early 2025. It is a story worth keeping front and centre, because it captures everything the company is: willing to take on what others will not, permanently committed to PNG, and built on getting results.

JD Elevators Serving Deloitte Haus

A Decade Shaped by Staying

What separates JD Elevators PNG from the competition is not marketing. It is presence. The company does not fly personnel in for a job and fly them home again. Raymond Guy, Conrad Mehl, and the core leadership team are resident in Papua New Guinea, full-time, year-round.

That permanence was tested most sharply in 2020, when the COVID-19 pandemic caused many international lift operators to withdraw from PNG. JD Elevators PNG did not leave. Every single local staff member was retained through the pandemic. Zero jobs were lost. The team stayed, the business kept running, and the clients were kept moving.

When the pandemic sent other operators home, JD Elevators PNG stayed. Zero jobs were lost. Zero staff were left behind. It is the same commitment that brought one man on a plane to PNG in 2016, and it has not changed.

Building a Local Industry From the Ground Up

One of the defining commitments of the past decade is the company's investment in local workforce development. When JD first arrived in PNG, there was no structured pathway to become a qualified elevator technician in the country. That gap has now been closed.

The JD Elevators PNG apprenticeship programme, launched in 2021, produced PNG's first locally developed elevator technician graduates in 2025: four years of structured, internationally standard training, delivered entirely in-country. The programme currently has four active cohorts.

The company also made history by hiring PNG's first female elevator technicians, bringing women into a trade that had never seen them in Papua New Guinea before. That milestone belongs to them, and to a company culture that chose to lead rather than follow.

Today, 75 per cent of the JD Elevators PNG workforce comprises Papua New Guinean nationals. Over ten years, the company has heavily reinvested into operations, training, and community partnerships across the country.

PNG’s Most Trusted and Largest Elevator and Escalator Partner.

Projects That Define an Era

The project portfolio over ten years reads as a list of PNG's most significant buildings and institutions. From the early modernisation of Deloitte Tower to the installation of five new lift systems at Parliament House in 2025, the company has been trusted with the infrastructure that the country depends on every day.

Year Milestone
2016 Jon flies to PNG and resolves the unsolvable fault at Deloitte Tower. Orbitz Elevators PNG formally established.
2017 Deloitte Tower modernisation completed. This period marked the beginning of JD Elevators PNG’s long-standing relationship with Lamana, alongside projects delivered for major organisations including Nambawan Super as the company continued expanding across Papua New Guinea.
2018 Operations continued expanding across Papua New Guinea with growing maintenance capability and long-term client partnerships.
2019 Raymond Guy and Conrad Mehl arrive permanently. First office and warehouse established. VR/UPS technology developed and introduced by JD Elevators PNG. OPH 2, Loloata Island, and PNG Power Ramu Dam delivered.
2020 COVID-19 pandemic. While other operators retreated, JD Elevators PNG stayed. Zero jobs were lost.
2021 PNG's first elevator apprenticeship programme launched, creating a structured pathway for locally trained elevator technicians.
2022 Rangeview, Airways, and PNG Power Rouna Dam projects completed as the company continued expanding its nationwide project portfolio.
2023 Moki and Vulupindi Haus delivered. PNG's first female elevator technicians hired. BD department formally launched under Lawrence Lahari.
2024 Sir Manasupe Haus initiated. Community partnerships with RSPCA and Tennis Academy active.
2025 Parliament House delivered. Company rebrands as JD Elevators PNG under JD Group. First apprentice graduates qualify.
2026 JD Elevators PNG celebrates 10 years in Papua New Guinea, marking a decade of trusted infrastructure delivery, workforce development, and long-term commitment to PNG.

The Numbers After Ten Years

<20 min
Average Emergency Response
75%
Local Workforce

What Comes Next

The 10th anniversary is not a finish line. It is a benchmark. The company that started by fixing one fault at one tower now maintains lifts for some of Papua New Guinea's most important commercial, government, and infrastructure clients, and it is doing so with a technology advantage no competitor in the Pacific can replicate.

The VR/UPS system, developed and introduced by JD Elevators PNG in 2019, remains an exclusive innovation built specifically for the realities of PNG's power grid. No other company in PNG or the Pacific has an equivalent solution.

With a trained local workforce growing every year, four active apprenticeship programmes, and a presence that spans Port Moresby, Lae, Mount Hagen, and Goroka, JD Elevators PNG is not looking back. One plane journey started all of this. The next decade starts now.

As JD Elevators PNG celebrates 10 years in Papua New Guinea, we thank our clients, partners, employees, and communities for being part of the journey. Your trust, support, and belief in what we are building has shaped every milestone along the way. Together, we move forward with one clear goal: continuing to build PNG’s Most Trusted and Largest Elevator and Escalator Partner.

From one founding fault at Deloitte Tower to a decade of trusted infrastructure delivery across PNG. The plane journey comes full circle.